Production design QA
We review the implementation and what actually ships, not just the Figma file.
Enterprise UX design for
complex products and multiple teams
Senior product design capacity for enterprise teams building platforms, internal tools and data-heavy products. We take complexity off your plate, so your team ships faster and users actually adopt what you build.
[01]What we solve
Built for teams where
the product got complex
At enterprise scale, the design problem is rarely a screen.
The product, not a screen
It’s a workflow with four roles, a module nobody has modernized since 2019 and three teams shipping into the same product.
Where an enterprise engagement lands
We add senior design where an internal team can’t absorb the load this quarter: parallel streams, legacy modernization, cross-product consistency and the releases that carry the most risk.
- 1Add senior design capacity to overloaded product teams
- 2Support multiple product streams and releases in parallel
- 3Simplify complex workflows, roles, permissions and dashboards
- 4Redesign legacy software without disrupting development
- 5Improve adoption of powerful but underused features
- 6Unify fragmented experiences across modules, products and teams
- 7Bring extra design into major releases and strategic initiatives
- 8Turn business, technical and stakeholder requirements into clear UX
- Platforms
- Internal tools
- Data-heavy products
- Legacy modernization
- Design systems
What our enterprise UX
design services include
The core of every engagement, before anything is tailored to your product.
Dedicated Design Lead
One senior lead stays on your engagement from start to finish, accountable for quality and for the direction the work takes.
Reserved and scalable capacity
Guaranteed access to extra design capacity when priorities shift, so a reprioritized quarter doesn’t turn into a hiring problem.
Cross-product design expertise
One coherent experience across products, platforms and teams, instead of one module improved while the rest drift.
Growth and experimentation
Metric-driven UX for activation, conversion, adoption and retention, tied to the numbers your leadership already reports.
Enterprise design system integration
We work inside your enterprise design system and extend it. No isolated solutions that someone has to reconcile later.
MERIDIAN · WHO TALKS TO WHOM
VP ProductPM · PayrollPM · BenefitsHead of Eng
ADesignerJDesignerMDesignerRDesignerDDanaDESIGN LEAD
Communicationfour threads, four answersone lead, one answer
MERIDIAN · YOUR DESIGN TEAM
Q3 · NEW PRIORITYMobile app
Design team+2 this weekRESERVEDDDanaDESIGN LEADRESERVEDAAnaPRODUCT DESIGNERRESERVEDTTomPRODUCT DESIGNERRESERVEDKKaiPRODUCT DESIGNERRESERVEDLLeaUX RESEARCHERRESERVED
The teamfixed until the next hiregrows the week you need it
MERIDIAN SUITE · MODULES
PayrollPayrollBenefitsV2 · 2021BenefitsHEALTHDENTALTime offLEGACYTime offExpensesV1 · 2019ExpensesTRAVEL$1,240MEALS$186ReportsV3 · 2022ReportsAdminLEGACYAdminDATK+38
Roll out across the suiteON THE NEW SYSTEM1 / 66 / 6The redesignone module improved, the rest driftthe whole suite moves together
MERIDIAN · EXPERIMENT LOG → QBR
HYPOTHESISMETRICRESULTGuided setup in week 1Activation✓+12 ptsPlan picker on pricingConversion✓+0.6 ptsShorter approvals menuAdoption✕−1 pt
Add to board reportThe resultburied in a test logon the slide leadership reads
NEW CARD · INSPECTOR
JJonas · HardwareWAITING · 2 DAYS$2,180MMia · SoftwareWAITING · 2 DAYS$640PENDING APPROVALNew$1,240.00Travel · Lisbon offsiteDeclineApprovePROPERTIES · NEW CARDFill#3B3B3Bcolor.accentRadius7pxradius.mdPadding13pxspace.4Text15 / 21text.bodyLink to DS tokens✓0 hard-coded values
The valuesnumbers typed by handtokens from your system
Added when
you need it
Optional, and priced into the proposal only if your engagement calls for it.
User research and validation
Research, usability testing and validation for the stretches when internal research capacity isn’t available.
Strategic design advisory
Enterprise UX consulting for the initiatives where the decision matters more than the output: senior product and design judgment, on call.
Independent UX audits
An outside view on usability, consistency and design debt, written to be acted on. More on our UX audit.
How an engagement runs
From the first call to a weekly rhythm, with a pilot in between if you want one.
- Step 1: Discovery call. We map the complexity and the stakeholders. And where it hurts: adoption, legacy, overload.
- Step 2: Tailored proposal. Scope, team, timeline and price. Built for your product, not from a template.
- Step 3: Optional pilot. Start with one product stream or module. De-risk the shape before a full engagement.
- Step 4: Ongoing partnership. A weekly rhythm and dev-ready handoff. A senior team inside your own process.
Why enterprise teams
choose Glow
A design lead and senior designers with enterprise product design experience, working inside your sprint cadence from week one.
Platforms, internal tools, data-heavy products and legacy modernization: the work most teams route around, and the reason companies bring in an enterprise UX agency at all.
We tie design to the metrics your leadership already tracks, so the work can be defended upward.
Dev-ready specs your engineers build from without a round of back-and-forth to interpret them.
Agent UX, LLM interfaces and enterprise SaaS design. No learning on your budget and no onboarding into your category.
A design lead and senior designers with enterprise product design experience, working inside your sprint cadence from week one.
Platforms, internal tools, data-heavy products and legacy modernization: the work most teams route around, and the reason companies bring in an enterprise UX agency at all.
We tie design to the metrics your leadership already tracks, so the work can be defended upward.
Dev-ready specs your engineers build from without a round of back-and-forth to interpret them.
Agent UX, LLM interfaces and enterprise SaaS design. No learning on your budget and no onboarding into your category.
Engagements start at $20,000/month
Minimum three-month engagement, then cancel anytime with 30 days’ notice. All prices in USD or USDC.
Enterprise engagement
Every enterprise engagement is scoped to your product, and final pricing comes in a tailored proposal after a call.
- Dedicated lead and senior designers
- Works inside your process and tools
- Weekly sync with each product team
- Minimum three months
Design Retainer
One product rather than several: a project manager, a design lead and a senior designer, shipping every week.
- PM, Design Lead and Senior Designer
- Ongoing capacity, scoped to your roadmap
- Weekly sync and direct comms
- Design system maintained as you grow
MVP
A new product rather than a mature one. A working MVP in four weeks, at a fixed price.
- A working build, not a design file
- A core flow designed to activate and retain
- Dev review of architecture, security and scale
- Free 3-day trial included
Fixed Scope
One defined piece of work, like a module, a flow or an audit, quoted after a short review and closed when it’s done.
- One defined piece of work
- Price quoted before we start
- Senior designers only
- Closed when it’s done
Frequently
asked questions
What is enterprise UX design?
Enterprise UX design, sometimes called enterprise software design, is design for software used inside organizations: platforms, internal tools and data-heavy products with many roles, permissions and integrations. The buyer is rarely the daily user, people spend hours a day in the product, and every change has to fit an existing design system and release process. That’s why complex software UX design is less about screens and more about how roles, data and teams fit together.
Enterprise UX design, sometimes called enterprise software design, is design for software used inside organizations: platforms, internal tools and data-heavy products with many roles, permissions and integrations. The buyer is rarely the daily user, people spend hours a day in the product, and every change has to fit an existing design system and release process. That’s why complex software UX design is less about screens and more about how roles, data and teams fit together.
How is this different from a regular retainer?
Scale and reach. A Design Retainer is a senior designer, a lead and a project manager on one product. An enterprise engagement is a larger team across several product streams at once, with reserved capacity for the weeks when priorities move and a design lead who answers to stakeholders, not to a single product owner.
Scale and reach. A Design Retainer is a senior designer, a lead and a project manager on one product. An enterprise engagement is a larger team across several product streams at once, with reserved capacity for the weeks when priorities move and a design lead who answers to stakeholders, not to a single product owner.
We already have an in-house design team. Why you?
Because this is extra senior capacity, not a replacement. Most of our enterprise work sits alongside an internal team: parallel streams they don’t have the people for, a legacy module nobody has time to modernize, or a specialist stretch like a design system rebuild. Your team keeps the product, and we take the load it can’t absorb this quarter.
Because this is extra senior capacity, not a replacement. Most of our enterprise work sits alongside an internal team: parallel streams they don’t have the people for, a legacy module nobody has time to modernize, or a specialist stretch like a design system rebuild. Your team keeps the product, and we take the load it can’t absorb this quarter.
Do you work within our existing design system?
Yes. We work inside it and extend it. An isolated solution that someone later has to reconcile with your system is the opposite of useful, and at enterprise scale that’s how a redesign turns into design debt.
Yes. We work inside it and extend it. An isolated solution that someone later has to reconcile with your system is the opposite of useful, and at enterprise scale that’s how a redesign turns into design debt.
How do you handle compliance and security-heavy products?
We’ve designed in fintech and healthcare, where requirements come before the interface. We treat them as constraints to design within, not obstacles, and work to whatever your review process requires, including the accessibility standards enterprise procurement increasingly asks for in writing.
We’ve designed in fintech and healthcare, where requirements come before the interface. We treat them as constraints to design within, not obstacles, and work to whatever your review process requires, including the accessibility standards enterprise procurement increasingly asks for in writing.
How do you measure ROI?
Against the metrics your leadership already reports. At the start we agree which numbers the work should move (adoption, conversion, task completion, support load) and report against those, not against a count of screens delivered.
Against the metrics your leadership already reports. At the start we agree which numbers the work should move (adoption, conversion, task completion, support load) and report against those, not against a count of screens delivered.
Who owns the work?
You do, from day one: files, source and system, with no clause that keeps any of it with us.
You do, from day one: files, source and system, with no clause that keeps any of it with us.
